Privacy Policy
This Privacy Policy explains how Arkis Home collects, uses, and protects your information when you visit our website or submit a quote request.
Information We Collect
Contact Information. When you fill out our quote request form, we collect your name, email address, phone number, property address, and any details you provide about your home and energy goals. This information is used to respond to your inquiry and prepare a battery recommendation or installation estimate.
Website Usage Data. We may collect basic technical information such as your browser type, device type, pages visited, and approximate location (derived from IP address) to help us understand how visitors use our site and to improve its performance.
Communications. If you email, call, or otherwise correspond with us, we may keep a record of that communication to provide support and follow up on your request.
How We Use Information
We use the information we collect to:
- Respond to your quote request and provide battery recommendations
- Schedule consultations, site visits, and installation appointments
- Communicate with you about your project and follow up as needed
- Improve our website, services, and customer experience
- Maintain the security and integrity of our systems
How We Share Information
We do not sell your personal information. We share information only:
- With authorized Arkis Home staff and installers who need it to perform their work
- With service providers who host our website, store data, or help us operate our business, solely to provide our services
- If required by law, or to protect the rights, property, or safety of Arkis Home, our customers, or others
Data Storage and Security
Your information is stored on secure cloud infrastructure with access controls that limit who can view it. We take reasonable measures to protect your information from unauthorized access, but no method of electronic storage or transmission is 100% secure.
Your Choices
You can choose not to provide certain information, though this may prevent us from responding to your quote request. If you would like to access, update, or delete the information you have provided, contact us using the information below.
Children's Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Arkis Home
Email: contact@arkishome.com